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65 posts tagged with "architecture"

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Satisfaction survey incentive

3 min read
Creator of Spider

A few days ago I launched my second satisfaction survey.
By contract, Flowbird users are meant to answer these, but how to remind them without spamming them over and over again? 馃憢

A tester generated the idea: link the form to Spider UI: generate an incentive for users to fill in the survey! Nice idea 馃挕!

I didn't want it too annoying, but I could easily add a reminder to fill in the survey for any others whose email was not in the Google Form answers.

Troubleshooting no response as scale

9 min read
Creator of Spider

When finding issues on Flowbird production deployment of Spider, we noticed that there were a small pourcentage of communications that had no answers.

There were not esily noticeable as very small number. But this was abnormal since the application seemed to live good without them.
It could be a bug in Spider!

And it was... or only part of!
Bug seems to be in Redis!

Here is the story of the troubleshooting.